10 August 2021
It also scooped the top prize for being the continent’s cleanest and having the best staff.
Winners were decided by over 100 customer nationalities that participated in the 2020-2021 global airport customer satisfaction survey. Skytrax announced the winners on August 5th.
“This accolade is a massive vote of confidence in our airport and I congratulate the Cape Town International Airport and all those involved in making this fantastic achievement possible, especially during these trying times. This award is yet another one on their impressive list of accomplishments,” said Alderman James Vos, the City’s Mayoral Committee Member for Economic Opportunities.
“Together with our official Destination Marketing Organisation, Cape Town Tourism (CTT), we have detailed plans to plot a sustainable future for the tourism sector. We have launched the City’s Economic Action Plan, which sets out how we recover from the economic impact of the COVID-19 crisis. Central to these plans is our award-winning and world class airport to bring back our tourists and to take our local goods across the world.”
Alderman Vos noted that the City had a good working relationship with the airport and that it would continue the partnership, “because we need to stay top of mind for when travel is allowed to resume and to ensure that we can welcome tourists back”.
“We will also continue to explore ways to bring the Cape Town Aerotropolis to life as this is another key aspect of our city’s economic recovery,” added Alderman Vos.